Shipping policy

SHIPPING POLICY —
Hanaa Care We deliver across Pakistan via trusted courier partners. Below are our estimated delivery timelines: 📍 Multan: 1 working day 📍 Lahore: 2 working days 📍 Other cities in Punjab: 3–4 working days 📍 All other cities across Pakistan: 4–6 working days Standard estimate for all orders: 3–5 working days. Order Processing All orders are processed and dispatched within 24 hours of confirmation. You will receive your tracking details via WhatsApp once your order is shipped. Free Gift Packing Every order is gift-wrapped at no extra cost and securely sealed in bubble wrap to protect it from rough handling during transit, so your product reaches you safe and undamaged. Cash on Delivery (COD) We offer Cash on Delivery across Pakistan. Pay only when your order arrives at your doorstep. 5% Discount on Advance Online Payment Prefer to pay in advance instead of COD? Enjoy 5% off your order total when you pay via JazzCash, EasyPaisa, or bank transfer to any bank in Pakistan. Open & Check Before You Pay We offer a "first check, then pay" policy — our courier will allow you to open the parcel and inspect the product before making payment, so you can shop with complete confidence. Delivery Delays Working days exclude Sundays and public holidays. Delivery times may occasionally be affected by courier delays, weather, or remote area logistics, which are beyond our control. Questions about your order? We're available 24/7. 📞 WhatsApp: +92 316 6328992 📧 Email: hanaacare@gmail.com